What if I become unwell / disabled?

If health problems are affecting your ability to look for work, let your Work Coach know about this straight away. They may agree to allow you time off, or change what they expect you to do. If you don’t keep them informed, you could be sanctioned for failing to do the work search / preparation required in your Claimant Commitment.

  • Your UC award can include an LCWRA Element and
  • You will be in the No Work-Related Requirements conditionality group.

Short Term Illness

If you are ill for more than 7 days you will need to provide your Work Coach with medical certificates from your GP – sometimes called a ‘fit note’, so think about booking an appointment with your doctor now, in case you cannot get one straight away.

If your health problems are only short term, then your Work Coach can usually suspend any work search / preparation requirements in your Claimant Commitment. Make sure you continue to provide medical certificates from your GP to cover you.

If your health problems are going to be more long term then it is probably worth asking your Work Coach to refer you for a Work Capability Assessment.


Longer Term Health Problem

If your illness is likely to last a few weeks provide your Work Coach with a ‘fit note’ and ask them to refer you for a Work Capability Assessment – this will help the DWP decide whether you have a Limited Capability for Work or not. If you do, then you will not be expected to look for work or apply for jobs.

While you are waiting for this to take place, ask for your work search requirements to be reduced; your Work Coach should consider what is reasonable for you to be doing in light of your health problems. If you do not ask for your work search requirements to be reduced, you are more at risk of being sanctioned. If your Work Coach refuses, or you think what is being expected is unreasonable, seek advice.

You must continue to provide ‘fit’ notes until the DWP have decided whether you have a Limited Capability for Work or not.

They will do this by asking you to complete a medical questionnaire (WCA50) and you will usually have to have a medical assessment. It is usually best that you have help completing the WCA50 – contact a Benefits Adviser.

While the DWP are considering this make sure you:

  • Continue to meet your Claimant Commitment – but ask your Work Coach to have it altered.
  • Complete the medical questionnaire – get help from a Benefits Adviser
  • Attend a medical assessment, the Work Capability Assessment, if requested – get advice from a Benefits Adviser before attending.

If you are or have been found fit for work following a Work Capability Assessment and you do not think you are fit for work, get advice about challenging the decision. Many people who take their challenges to appeal stage are successful. If the decision that you were fit for work was made less than 13 months ago, it is still possible to challenge it.

NOTE: Some people may be considered to have a Limited Capability for Work without having to attend a Work Capability Assessment.